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Platinum Valeting ethos

We are happy to offer a 100% satisfaction guarantee, however if you are not entirely happy you must make us aware of this fact during your post clean vehcile inspection & before our team leaves, thus enabling us to correct any minor issue...

After booking your valet, if for an reason you need to cancel we require a minimum of 24 hours notice, failure to give such notice incurrs a £20 / 20% (whichever is the greater) down time fee.

 

Adverse weather conditions

Whilst we can guarantee you with excellent workmanship - unfortunately we cannot guarantee excellent weather conditions; should we deem the weather to be limiting our ability to get to or conduct work, we will contact you in as timely manner as possible to re arrage your work at a suitable time for you.

The entire content of this website in copyright © (2009) Platinum Valeting. All rights are resereved. Re use is not permitted in any way without the former express written consent of Platinum Valeting

 

TERMS AND CONDITIONS OF SALE

OF

www.platinumvaleting.co.uk

1 DEFINITIONS

1.1 "Buyer" means the individual or organisation who buys or agrees to buy the Services from the Supplier;

1.2 "Consumer" shall have the meaning ascribed in section 12 of the Unfair Contract Terms Act 1977;

1.3 "Contract" means the contract between the Supplier and the Buyer for the provision of Services incorporating these Terms and Conditions;

1.4 "Services" means the services that the Buyer agrees to buy from the Supplier;

1.5 "Supplier" means Platinum Valeting of P.O. Box 806, Halifax West Yorkshire HX 1 9FA that owns and operates www.platinumvaleting.co.uk;

1.6 "Terms and Conditions" means the terms and conditions for the provision of Services set out in this agreement and any special terms and conditions agreed in writing by the Supplier;

1.7 "Website" means www.platinumvaleting.co.uk.

 

2 CONDITIONS

2.1 Nothing in these Terms and Conditions shall affect the Buyer’s statutory rights as a Consumer.

2.2 These Terms and Conditions shall apply to all contracts for the provision of Services by the Supplier to the Buyer and shall prevail over any other documentation or communication from the Buyer.

2.3 Any variation to these Terms and Conditions (including any special terms and conditions agreed between the parties) shall be inapplicable unless agreed in writing by the Supplier.

2.4 Any complaints should be addressed to the Supplier's address stated in clause 1.5.

2.5 Any special conditions applying to the provision of the Services are set out in the Schedule to this agreement.

 

3 ORDERING

3.1 All orders for Services shall be deemed to be an offer by the Buyer to purchase Services pursuant to these Terms and Conditions and are subject to acceptance by the Supplier. The Supplier may choose not to accept an order for any reason.

3.2 When making an order through the Website by selection of services from this website and booking of such services via phone / email.

 

4 PRICE AND PAYMENT

4.1 The price of the Services shall be that stipulated on the Website. The price is exclusive of VAT.

4.2 The total purchase price, including VAT, if any, will be displayed in the Buyer’s shopping cart prior to confirming the order.

4.3 After the order is received the Supplier shall confirm the details, description and price for the Services together with information on the right to cancel if the Buyer is a Consumer

4.4 Payment of the price plus VAT, if applicable, must be made At time of booking or on satisfactory completion of works. Payment must be made without deduction or set-off.

4.5 Where applicable, if any payment is not paid on time or any payment is rejected or refused, the amount owing will be treated as overdue and the Supplier will be entitled immediately to cease or suspend the provision of the relevant Service until payment has been received.

 

5 PERFORMANCE

5.1 The Supplier shall begin to perform the Services of Vehicle Valeting.

5.2 The Supplier shall perform the Services with reasonable skill and care. However, where applicable, the Supplier does not guarantee that the Services will be uninterrupted, secure or error-free or that any data generated, stored, transmitted or used via or in connection with the Services will be complete, accurate, secure, up to date, received or delivered correctly or at all. The Supplier may have to suspend the Services for repair, maintenance or improvement. If so, the Supplier will restore them as quickly as is reasonably possible.

 

6 RIGHTS OF SUPPLIER

6.1 The Supplier reserves the right to periodically update prices on the Website, which cannot be guaranteed for any period of time. The Supplier shall make every effort to ensure prices are correct at the point at which the Buyer places an order.

6.2 The Supplier reserves the right to withdraw the Services from the Website at any time.

6.3 The Supplier shall not be liable to anyone for withdrawing the Services from the Website or for refusing to process an order.

 

7 AGE OF CONSENT

7.1 Where the Services may only be purchased by persons of a certain age the Buyer will be asked when placing an order to declare that they are of the appropriate legal age to purchase the Services.

7.2 If the Supplier discovers that the Buyer is not legally entitled to order certain Services, the Supplier shall be entitled to cancel the order immediately, without notice.

 

8 CANCELLATION

The Buyer has the right to cancel the Contract, by notice in writing via email, at any time before seven working days has passed from the day after the Contract was made. If, however, less than 24 hours exisits before the Supplier starts to perform its side of the Contract with the agreement of the Buyer before the Buyer exercises this right to cancel, the right to cancel is lost.

 

9 LIMITATION OF LIABILITY

9.1 Except as may be implied by law where the Buyer is dealing as a Consumer, in the event of any breach of these Terms and Conditions by the Supplier the remedies of the Buyer shall be limited to damages which shall in no circumstances exceed the price of the Services and the Supplier shall under no circumstances be liable for any indirect, incidental or consequential loss or damage whatever.

9.2 Nothing in these Terms and Conditions shall exclude or limit the liability of the Supplier for death or personal injury resulting from the negligence of the Supplier or that of the Supplier’s agents or employees.

 

10 WAIVER

No waiver by the Supplier (whether express or implied) in enforcing any of its rights under this agreement shall prejudice its rights to do so in the future.

 

11 FORCE MAJEURE

The Supplier shall not be liable for any delay or failure to perform any of its obligations if the delay or failure results from events or circumstances outside its reasonable control, including but not limited to acts of God, strikes, lock outs, accidents, war, fire or failure of any communications, telecommunications or computer system, and the Supplier shall be entitled to a reasonable extension of its obligations.

 

12 SEVERANCE

If any term or provision of these Terms and Conditions is held invalid, illegal or unenforceable for any reason by any court of competent jurisdiction such provision shall be severed and the remainder of the provisions hereof shall continue in full force and effect as if these Terms and Conditions had been agreed with the invalid illegal or unenforceable provision eliminated.

 

13 CHANGES TO TERMS AND CONDITIONS

13.1 The Supplier shall be entitled to alter these Terms and Conditions at any time but this right shall not affect the existing Terms and Conditions accepted by the Buyer upon making a purchase.

13.2 Any renewal of the Services will be subject to the Supplier's then current Terms and Conditions.

 

14 GOVERNING LAW AND JURISDICTION

These Terms and Conditions shall be governed by and construed in accordance with the law of England and the parties hereby submit to the exclusive jurisdiction of the English courts.

 

SCHEDULE Special Conditions

a. We are happy to offer a 100% satisfaction guarantee, however if you are not entirely happy, you must make us aware fo this fact during your post clean vehicle inspection & before our teams leaves site, thus enabling us to correct any minor issue.

b. Due to the nature of our business we cannot be held responsible for the vehicle or it's condition after it has left our teams care.

c. After booking your valet, if for any reason you need to cancel, we reuire a minimum of 24 hours notice prior to commencement of work. Failure to give such notice incurrs a £20 / 20% (whichever is the greater) down time fee.

d. Whilst we can guarantee you excellent workmanship - unfortunately we cannot guarantee excellen weather conditions; should we deem the weather to be limiting our ability to get to or conduct work, we will contact you in as timely manner as possible to re arrange a mutually acceptable date / time.

e. Quoted prices may vary in relation to vehicle size, condition, location, or weekend or out of hours work.

f. If the buyer has falsely submitted information in relation to the vehicle intentionally or otherwise, additional fees may be charged in order to bring the contract to a satisfactory close, these fees will be at the dicression of the suppliers agent conducting the work. The supplier reserves the right to cancel the work and charge a down time fee is false statements have been made by the customer at time of booking.

g. Valuables and / or personal items are the customers responsibility at all times and should be removed from the vehicle(s); our staff are authorized to discard items from the vehicle(s) as part of the cleaning regime. Please if in doubt – take it out !